 | ProGroup > Services > Training > Effective Listening | | | | Participants completing this half- to full-day workshop will be able to: |
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| • | Understand the importance of listening effectively. |
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| • | Identify their listening styles and determine the positive and negative aspects of those styles. |
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| • | Modify their styles depending on the situations and others' perceptions of them. |
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| • | Recognize what stops them from listening and overcome those barriers. |
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| • | Learn to be active listeners using empathy, feedback, questioning, and other skills. |
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| • | Use provided feedback to become more effective listeners. |
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| • | Develop action plans for the future. |
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| | | | | | | | | I would like to tell you about a change that affects this newsletter, and I'm excited to tell you about the new Novations enewsletter you will start receiving in the coming months. | |
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| | "Will help me recognize my biases and analyze the impact on my market." | – Session Participant | Director of Operations |
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